General Business

The Register: Comcast promises not to sell your data.

Submitted by Sam Moore on Sat, 04/01/2017 - 11:27

In other news, your check is in the mail.

 

Comcast says its customers shouldn't worry about having their browsing histories or personal information sold off by Comcast, because the cable giant doesn't have any immediate plans to do so. And if they do decide to change that policy, customers should rely on the state governments to stand up to a company that writes its own laws in many places.

In short, Comcast may be able to sell out its customers now, but customers should trust them not to.

And who can you trust, if not the company that once changed a customer's name to "Asshole Brown" out of spite?



https://www.theregister.co.uk/2017/03/31/comcast_we_will_never_sell_your_data/

Industry-specific pages debut on Drupal.org

Submitted by Sam Moore on Mon, 03/06/2017 - 15:59

Did you know 73% of the top 30 media companies use Drupal? Neither did I.

Drupal.org has 3 new industry-specific pages, offering case studies and talking points, like the one above, for prospective site builders who are considering Drupal.

The three market verticals are Higher Ed, Media/Publishing, and Government.

Having worked in all 3, I can attest there's lots of opportunity there. Hopefully these new pages will help get the word out.

 

https://www.drupal.org/association/blog/drupalorg-industry-pages-are-live

Signal v. Noise: Persistence is undervalued

Submitted by Sam Moore on Mon, 01/23/2017 - 21:11

People undervalue persistence. You’ve been told since you were a kid stories of trains getting up mountains with the power of persistence. Get up. Try again. And again. It feels like the most cliche advice there ever was: I think I can.

But still, we underestimate how beneficial that extra effort becomes.

https://m.signalvnoise.com/persistence-is-undervalued-d1f5a5a5fda2#.qzc8k0hyg

Seth Godin: The candy diet

Submitted by Sam Moore on Wed, 01/04/2017 - 14:37

Even if only a few people use precise words, employ thoughtful reasoning and ask difficult questions, it still forces those around them to catch up. It's easy to imagine a slippery slope down, but there's also the cultural ratchet, a positive function in which people race to learn more and understand more so they can keep up with those around them.

 

http://sethgodin.typepad.com/seths_blog/2017/01/the-candy-diet.html

Films for Action: Richard Feynman's technique for learning new things

Submitted by Sam Moore on Thu, 12/29/2016 - 10:21

Here's a simple technique for learning something quickly - and I find, also deeply. If you can explain something in layman's terms to an intelligent novice, you will have assimilated the subject in a deep way.

By the way I was trained to teach meditation this way - avoiding spiritual jargon and Sanskrit terminology - and found it marvelously effective.

It is the process of thinking about an idea while teaching it that make the method so effective. Once you can explain an idea with simple language and create graphic analogies, you have deeply understood it and will remember it for a long time.

http://www.filmsforaction.org/watch/the-feynman-technique-3-steps-to-learning-something-new/

Vice: We're Getting Rid of Comments on VICE.com

Submitted by Sam Moore on Thu, 12/22/2016 - 11:05

As we all know, the comments section of many sites is simply an open sewer.
 

We don't have the time or desire to continue monitoring that crap moving forward. Besides, there are plenty of other ways for you to publicly discuss our work and the personal worth of our staff. We'll still be reading your thoughts on Twitter and Facebook, and we legitimately do enjoy getting IRL mail (no bombs) sent to our offices in Brooklyn.

https://www.vice.com/en_us/article/were-getting-rid-of-comments-on-vice

Seth Godin: Omotenashi and the service split

Submitted by Sam Moore on Thu, 12/15/2016 - 11:02

In the age of self-service website building, design and marketing, how do professionals add value?

…offer human service that's even better than the customer could provide for herself.

By doing so we can show our clients that they will gain more by working with a professional than by cutting corners with DIY tech.

http://sethgodin.typepad.com/seths_blog/2016/12/omotenashi-and-the-service-split.html

Wordable: 12 Expert Quotes About Being An Expert At Giving Quotes

Submitted by Sam Moore on Thu, 12/15/2016 - 10:50

Sometimes internet marketing notices the self-involved nature of noticing its own self-involved nature.
Also, reposting a roundup article is even easier than writing one.

Roundup posts are all the rage right now because they’re so much easier to write than actually spending time thinking of genuinely useful content.

But even better than doing roundups is being featured in them. You get links, fame, and glory, all for giving a 2 sentence quote about a topic you may or may not have any experience in.

https://blog.wordable.io/12-expert-quotes-expert-giving-quotes/

Convince & Convert: 80 Percent of B2B Buyers Expect Real-Time Interaction

Submitted by Sam Moore on Tue, 12/13/2016 - 22:56

The amount of time business buyers are willing to wait for a response varies by channel. It may surprise you that 67 percent of business buyers expect a response via email within one hour, and 15 percent of those actually expect an immediate reply.

http://www.convinceandconvert.com/customer-experience/buyers-expect-real-time-interaction/