Moving Toward the Future, Part 3: How Traditional Small Creative Agencies Can Re-tool for the Digital Era – New Appreciation for IT Staff

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IT Staff

In traditional creative agencies, IT staff have almost been a second thought. Programmers, coders and similar employees were viewed mostly as a pair of hands to execute on the agency’s main value proposition: creative ideas. But in a digital-first world in which a constantly growing mound of content is king, it has become at least as important to make sure experienced, knowledgeable IT pros are present when the paper is blank, at the beginning of any campaign.

These people must be present not only to advise accurately on which concepts can most easily and inexpensively be implemented digitally, but also to vet creative assets such as websites and apps for all-important characteristics such as SEO ranking, cleanness of code and loading times.

Another critical task such IT personnel will fulfill is testing deliverables. Testing everything from links and pop-overs to mobile responsiveness must be built into new digital-first processes by people who understand the nuances of the work, and when such testing is most effective. Ensuring that these folks are integral members of the team will keep you competitive and give your projects the best chance for success of your campaigns…and your business.